April 12, 2000
Shanghai Telecom on the way towards the New Century
(Message from the Director)
Corporate Mind of Shanghai Telecom
Main Targets of Shanghai Telecom in 2000
Diagram of Administrative Bodies
Diagram of Operation System
Shanghai Telecom Economy
Staffing Situation
Shanghai Local Telephone Network
Long Distance Telecom Network
Public Information Network
Public Information Services
Public Services by Shanghai Telecom
History of Shanghai Telecom
Chronicle of Events in 1999
Message
Shanghai Telecom on the way towards the New Century
Shanghai is currently among the advanced cities in the world in terms of network capacity and technology level. The total capacity of telephone tops 6.45 million, maintaining the lead position in cities of China. International and domestic circuits terminating in Shanghai amount to 127 thousand, and the networks consisting of land-based or submarine optical cables, satellite, digital microwave etc. lead to all the directions and destinations across the country and throughout the world. The broadband communications platform of Shanghai Telecom has already been initial-sized, while the framework of the new generation data-specific, IP-based telecommunications is taking shape. Up to 22 thousand DDN ports and 320 thousand IP ports lay the groundwork for high-speed interconnection and interworking between major information networks in Shanghai and efficient utilization of network resources. At present, services like electronic commerce, videoconference, telemedicine and distance learning are in practical use. Shanghai Online, the largest local public information network in the Chinese language, doubles and redoubles its network access and transmission capabilities, substantially enhances its overall functionality, and makes itself qualified as a carrier class ISP.
Shanghai Municipal Government took the Infoport Master Project as the No.1 Major Project in 2000. Shanghai Telecom will play an active part in projects such as intensive deployment of conduits for information access, broadband network construction and key application projects. The aims are: Internet access bandwidth of over 1000M for the international gateway, the transmission and switching capabilities of over 2.5G and 40G respectively for the metropolitan backbone, the FTTB or FTTZ rates of over 95%, and the interconnection bandwidth of over 100M for local Internet interconnection.
The 21st Century will be an age of informatization, in which telecommunications and IT industry will have a bright perspective for growth. Powerful network capabilities, plus advantages in talents, R&D and management, accumulated with long-term endeavors are huge assets to Shanghai Telecom. On the basic of continual growth of traditional services, broadband multimedia services will be created, access networks built, construction of its own broadband information databases accelerated, the service scope of information consulting extend, and greater contribution made to the informatization of national economy and society in Shanghai.
Director: Cheng Xiyuan
Corporate Mind of Shanghai Telecom
Internal teamwork for first-class telecom
Quality services for customer satisfaction
Adhering to the fundamental aim: The people's telecom is for the people, Shanghai Telecom has been pursuing its objectives of service creation and extension for requirements posed by the social-economic development and mass market.
Shanghai Telecom always gives the top priority to customers. All the efforts are aimed to provide customers with high quality and convenient services. The needs and supervision of customers are the driving forces for the development of Shanghai Telecom.
As an integral part of the national communication network, Shanghai Telecom has the advantage of a complete network covering the whole city, stretching to all parts of the country and linking the rest of the world.
Shanghai Telecom insists on a highly developed starting point of technology, gears up for science and technology advance, adopts best-of-the-breed equipment and cutting-edge technologies, so as to bring about an unified, integrated, sophisticated and efficient communication network.
Shanghai Telecom carries out strict management; seeks after practical results and innovative initiatives; and rates the training of employees highly for continuous improvements of their professional proficiency as a whole.
Fully conscious of the fact that the telecom development depends chiefly on a favorable social environment and supports from all other sectors, Shanghai Telecom always keeps contact with the general public and repays it with high quality services, which has been the permanent starting point of all the tasks.
Main Targets of Shanghai Telecom in 2000
Telecom business revenue
100 million yuan
Telecom business balance
100 million yuan
Non-telecom business revenue
100 million yuan
Non-telecom business profits
100 million yuan
Productivity
10 thousand yuan per head
FTTB rate 95%
Increased telephone capacity 150 thousand line
ISDN capability 200 thousand subscribers
Underground conduits an increase of 200km (in ditch length)
Telephone installation rate 78%
Timely installation and re-installation 95%
ISDN subscribers an increase of 100 thousand
ADSL subscribers an increase of 6 thousand
Internet subscribers an increase of 300 thousand
Daily access to Shanghai Online 1 million times
Percentage of provision of dedicated line provision on request 95%
Diagram of Administrative Bodies
Director
Deputy Director
Chief Engineer
Chief Accountant
Administrative Office
Communication Regulatory Department
Policies, Laws and Regulations Department
Planning Department
Finance Department
Human Resources Division
Service Quality Supervision Department
Telecom Marketing Division
Telecom Operation & Maintenance Division
Engineering Division
Non-Telecom Business Division
Logistics Department
Science and Technology Department
Supervision Department
Auditing Department
Security Department
Administrative Department for Retired Staff and Honorable Veterans
Chronicle Compilation Office
Diagram of Operation System
Shanghai P&T Administration
Telecom Operation
Shanghai Telephone Office
Shanghai Long Distance Telecom Office
Shanghai Information Industry Co., Ltd.
Shanghai Emergency Communication Office
Shanghai Satellite Communications Company
Jinshan District Telecom Office
Jiading District Telecom Office
Fengxian County Telecom Office
Nanhui County Telecom Office
Songjiang District Telecom Office
Chongming County Telecom Office
Qingpu District Telecom Office
Telecom support or non-telecom business
Shanghai Telephone Directory Company
Shanghai Telecom Billing Center
Shanghai P&T Designing Institute
Shanghai Telecom Technology Research Institute
Shanghai P&T Appliance and Industry Corporation
China Submarine Cable Construction Corporation
Shanghai P&T Communication Construction Project Headquarters
Shanghai P&T Housing Construction Office
Shanghai P&T Journal Publishing House
Shanghai P&T Workers' University
Shanghai P&T Development General Corporation
Shanghai P&T Industry Co., Ltd.
Shanghai P&T Property Management Co., Ltd.
Shanghai Orient Communication Industry Trading Co., Ltd.
Shanghai Information World Co., Ltd.
Shanghai Telecom Economy
Telecom turnover (100 million yuan)
*Postal, mobile and paging included in 1995,1996 and 1997
Telecom business revenue (100 million yuan)
*Postal, mobile and paging included in 1995,1996 and 1997
Fixed assets investment (10 thousand yuan)
*Postal, mobile and paging included in 1995,1996 and 1997
Non-telecom business revenue (100 million yuan)
Productivity (10 thousand yuan per head)
*Postal, mobile and paging included in 1995,1996 and 1997
Capital profit and tax rate
Capital profit and tax rate 26.92%
Return on investment 73.08%
Rating of telecom being dependent on local economy development
Rating of preserved or increased value of state owned assets
Staffing Situation
Telecom departments
Telecom support departments
Non-telecom business departments
Senior professionals
Intermediate professionals
Junior professionals
Ordinary staff members
Doctors and masters
University and college graduates
Intermediate polytechnic school or senior middle school graduates
Junior middle school graduates
Shanghai Local Telephone Network
The fully SPC-based Shanghai local telephone network, covers 6,430km2 of the whole city, with the established SDH transmission network and No.7 signaling network. By the end of 1999, the total capacity of local telephone exchanges in Shanghai topped 6,449,983 lines, telephone subscribers numbered 4,839,720, with the teledensity of 36.92%. On the basis of consistent growth in voice-related services, ISDN, IN services and dedicated line services have been the priorities to exploit in recent years with obvious economic and social benefits gained.
Shanghai Telecom will deploy a WDM-based MAN on a trial basis. The network access is based on optical paths. The backbone network is a meshed network consisting of equipment with multiple wavelengths. The access network is a hybrid SDH/WDM architecture, offering various bandwidths ranging from 155Mb/s to 10Gb/s.
Total capacity of telephone exchanges (lines)
Local telephone service
Subscribers
Completed calls (100 million)
Business revenue (10 thousand yuan)
Diversity of telephone services
ISDN service
ISDN is an integrated service derived from PSTN, making fully digitized end-to-end connection a reality. With high-speed transmission, stable performance, a broad spectrum of applications and mature technical standards, ISDN offers much more than what PSTN could afford, such as high-speed Internet access, videoconference, data transmission and possibility of two-channel communications.
By the end of 1999, ISDN subscribers in Shanghai numbered 78,000, 60% of the figure in China. In 2000, Shanghai Telecom will continue the fast roll-out of ISDN and 100,000 more subscribers are projected, with the ISDN capability up to 200,000 lines, covering the entire urban area and most of the suburban area.
第15页
Data services via dedicated lines
Data services via dedicated lines provide point-to-point or point-to-multi-point narrow-band data transmission channels, with the typical bit rates ranging from 9.6k to 2M. Available services are divided into different service categories of international, domestic, local and DDN (dial-up).
In 1999, the bearer capability of dedicated lines in the networks by Shanghai Telecom include 6,058 packet ports, 21,704 DDN ports and 670 frame relay (2M) ports. The installed ports in the networks include 1,224 packet ports, 12,411 DDN ports and 2,974 frame relay ports.
In 2000, Shanghai Telecom will add more digital circuits, among which 5000 for local, 2,000 for domestic and 600 for international or those linking Hong Kong and Macao.
Local IN services
Local IN (intelligent network) services are those IN services delivered by the intelligent network built on the basis of Shanghai local telephone network.
In 1999, three services of mass calling (MAS), televoting (VOT) and telephone advertisement (AD) were available on Shanghai intelligent network. The new offerings in 2000 include five services, namely freephone (FPH), universal personal telecommunication (UPT), universal access number (UAN), wide area centrex (WAC) and Internet call waiting (ICW).
Complete network architecture and appropriate environment for service creation and operation are currently available for Shanghai local intelligent network, enabling a range of tasks including IN service creation, debugging, development, announcement update, service upload, service statistics and billing.
Nantai Central Office
Shanghai Telephone Office
Controller Dial-up server SMAP remote maintenance
Independent IP Router Business hall
Shenjiazhai Everbright City Xietu
Namecard MS
County tandems Puxi LS Puxi LS County tandems
County CO County CO
...representing signaling and voice channel
...representing signaling only
Service indices of local telephone network
Teledensity (%)
Penetration of telephone sets (%)
Penetration of residential telephones (%)
Public telephone (unit)
Complaint rate (%)
Long Distance Telecom Network
Shanghai is one of the three international gateways of China, responsible for international incoming and outgoing traffic from/to 12 provinces, municipalities and autonomous regions, i.e. Shanghai, Jiangsu, Zhejiang, Anhui, Shandong, Fujian, Jiangxi, Sichuan, Hubei, Yunnan, Guizhou and Tibet. Shanghai also serves as one of the eight switching hubs for domestic services, in charge of toll transit from/to Shanghai, Jiangxi, Zhejiang and Fujian.
Shanghai long distance telecom network enjoys superior technologies and facilities close to the international advanced level, with functions of ISDN and IN services available at international exchanges, having a total capacity of ?. The total capacity of domestic toll exchanges reached ?. For international transmission, there are submarine optical cables of China-Japan, China-US, FLAG, and China-Korea or land-based TAE, landing in or passing by Shanghai and an international satellite earth station with five antennas. For domestic transmission, there are optical cables of Beijing-Shanghai, South Coastline, No.2 South Coastline, North Coastline, North Bank of the Yangtse River and Beijing-Shanghai digital microwave system, Shanghai-Wuhan analog microwave system plus a domestic satellite earth station with 2 antennas. An international and domestic transmission network consisting of systems under sea, on land and in the air was established in Shanghai, with transmission routes extending in all directions. By the end of 1999, Shanghai Telecom has 11,000 international circuits or circuits linking Hong Kong and Macao and 116,000 domestic circuits.
Shanghai Telecom in international communication network
Pacific Ocean Satellite (174oE) Indian Ocean Satellite(63oE)
Submarine cable International exchange Submarine cable
Tibet Yunnan Sichuan Guizhou Hubei Jiangxi Anhui Fujian Jiangsu Shanghai Zhejiang
Shanghai Telecom in domestic communication network
Domestic communication satellite Digital microwave
Coax cable Domestic exchange Optical cable
Jiangxi Shanghai Zhejiang Fujian
Capabilities by long distance telecom equipment
Capacity of exchanges (10 thousand trunk terminals)
Circuits for domestic service (10 thousand)
Circuits for international service and service with Hong Kong and Macao (10 thousand)
Long distance transmission means
Domestic optical cables
Five primary trunks of optical cables in use link Shanghai for domestic services in use. They are Beijing-Shanghai (20Gb/s, 2.5Gb/s and 565Mb/s); South Coastline (Shanghai-Guangzhou, 20Gb/s and 2.5Gb/s); North Coastline (Shanghai-Dalian, 2.5Gb/s); North Bank of the Yangtse River (Shanghai-Wuhan, 20Gb/s and 2.5Gb/s) and No.2 South Coastline (Shanghai-Guangzhou, 2.5Gb/s). Two secondary trunks of optical cables are Shanghai-Nanjing open-air (40Gb/s and 140Mb/s) and Shanghai-Hangzhou open-air (2.5Gb/s and 622Mb/s).
International optical cables
Five international optical cables are currently in use. China-Japan, the earliest one put into use, terminating at the Nanhui Landing Station, Shanghai, was commissioned on December 15, 1993, with the total length of 1,252km, the transmission capacity of 560Mb/s, i.e. 7,650 circuits of 64kb/s and the main/standby system configuration. China-Korea, landing in Qingdao, kicked off on February 9, 1996. It has 546km in total length and 560Mb/s of the transmission capacity. FLAG, terminating at the Nanhui Landing Station, was inaugurated on November 26, 1997, with the total length of 27,000km, linking Japan, Korea, China, Hong Kong SAR, Thailand, Malaysia, Indonesia, UAE, Egypt, Italy, Spain and UK. The total transmission capacity is 10Gb/s, with 5Mb/s of capacity branched to Shanghai. TAE, functioned in October 1998, crosses the Euro-Asia Continent, spanning a number of CIS states, Iran, Turkey and some European countries, and terminates in Germany, with the transmission capacity of 155Mb/s available in Shanghai is 155Mb/s. China-US, landing in Nanhui, Shanghai, has a transmission capacity of 80Gb/s.
Satellite Communication
To date, there are 14 satellite antennas installed by Shanghai Telecom used for international or domestic communications, VSAT-based private networks and emergency communications respectively.
1. Installed at Xinzhuang International Earth Station are 5 satcom antennas for international communications, operating in C band. Among them, two antennas are used, via the pacific satellite, for communications with North America and Southeast Asia; one antenna is used, via Indian Ocean satellite, for communications with European countries; one antenna serves as a substitute for submarine cables in case of malfunction and other antennas. Another 7.2-meter antenna is used specially for TV program transmission.
Shanghai International Satellite Earth Station has capabilities for two-way digital and analog transmission of color TV programs and Internet data transmission of 155Mb/s.
2. Two antennas installed at Qibao Domestic Satellite Earth Station for domestic satellite communications operate in C band. One antenna works with the S2 domestic communication satellite and the other with the DFH-3 satellite. Both antennas enable two-way digital and analog transmission of TV programs.
3. Of two antennas for VSAT-based private networks, one is installed at Qibao Domestic Satellite Earth Station, operating in C band and the other at Liuhang VSAT Station, operating in Ku band.
4. Five antennas are for emergency communications, of which four are vehicle-transported stations, two operating in C band, and two in Ku band. The last one is a supplementary control station for Shanghai Telecom's VSAT-based private network in case of emergency, operating in Ku band.
Microwave
The primary trunks of microwave systems used for linking Shanghai include Beijing-Shanghai (No.214, digital) and Shanghai-Wuhan (No.211, analog). The former is with the transmission capacity of 6 x 140Mb/s (PDH) and while the latter with the transmission capacity of one channel for superior radio programs and two channels for color TV programs, together with one standby channel. Shanghai-Dayangshan digital microwave system is a secondary trunk. In 2000, a capacity expansion of SDH 5 x 2 x 155Mb/s will be implemented for Shanghai-Wuhan microwave system (No.211).
Long distance traffic
Domestic calls
International calls
Calls from/to Hong Kong and Macao
IP calling card
Long distance calls by service in 1999
incoming domestic
outgoing international
transit Hong Kong and Macao
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